Terms of service

Your contracting party for all orders within the scope of this online offer is Cimbom Streetwear, located at Zum Schürmannsgraben 29, 47441 Moers, represented by the managing director Mücahit Isleyen, hereinafter referred to as the "Provider."

Cimbom Streetwear offers customers products, mainly clothing items, for purchase through the website. All transactions are subject to the terms and conditions in effect at the time of the contract.

1. Scope of Application
1) The business relationship between the webshop provider (hereinafter referred to as the "Provider") and the customer (hereinafter referred to as the "Customer") is governed exclusively by the following General Terms and Conditions in their current version at the time of the order. Deviating conditions of the purchaser will not be recognized unless the Provider expressly agrees to their validity.

2) A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business, or profession. In contrast, an entrepreneur is a natural or legal person or a partnership with legal personality who, when entering into a legal transaction, acts in the exercise of his trade, business, or profession. A partnership with legal personality is a partnership that is capable of acquiring rights and incurring liabilities.

2. Contracting Parties, Conclusion of Contract
1) Your contracting party for all orders within the scope of this online offer is Cimbom Streetwear, Zum Schürmannsgraben 29, 47441 Moers, represented by the managing director Mücahit Isleyen, hereinafter referred to as the "Provider."

2) Cimbom Streetwear primarily offers customers clothing items for purchase on their websites. All transactions are subject to the terms and conditions in effect at the time of the contract conclusion.

3) Depending on the type of order, the contract between the Provider and the Customer is concluded as follows:

4) The conclusion of the contract is subject to the timely and complete processing with the provider Marketprint. This reservation does not apply in the event of short-term delivery disruptions or if the provider is responsible for non-delivery. The customer will be promptly informed about the unavailability of the service. If the consideration has been provided by the customer, it will be refunded.

5) The contract language is exclusively German. The order data (contract text) is stored by the Provider. When concluding the contract via the internet/mail, the customer will receive all relevant order data by email, which can be printed out.

3. Prices/Shipping Costs
The prices listed in the respective price lists generally represent product end prices. They include all price components, including value-added tax.

Shipping costs are not included in the purchase price, they will be separately indicated during the ordering process and are to be borne by the customer.

Additional costs may arise depending on the chosen shipping method (e.g., courier delivery) and payment method.

4. Payment Terms
We offer the following payment options:

Advance Payment
With the payment method advance payment, we will provide you with our bank details in the order confirmation and deliver the goods after receipt of payment. In case of delayed payment receipt, there may be a delay in the delivery date. Therefore, we also offer Paypal as an alternative payment method.

Paypal
You pay the invoice amount via the online provider Paypal. You must generally be registered there or register first, authenticate yourself with your access data and confirm the payment instruction to us (unless you are a guest user). Further information will be provided during the ordering process.

In addition, we also offer payment by credit card, Klarna, or Shop Pay.

5. Delivery/Shipping
Upon receipt of the order, delivery of the goods typically occurs within 6-8 working days to the customer. Delivery dates and deadlines are only binding if expressly confirmed in writing by the provider as such. These refer solely to the timely and punctual handover of the goods to the executing shipping service provider. A guarantee of the shipping service provider's transit time cannot be provided. The customer will receive an email notification once the package is on its way to them.

Delivery is carried out by the shipping service provider chosen by the customer. The costs are to be borne by the customer.

The goods remain the property of the provider until the customer's claim is settled. If the customer is a merchant according to the German Commercial Code (HGB), the provider reserves ownership of all delivery items until full receipt of all payments from the relationship between the provider and the customer.

The customer is obligated to handle the goods with care until ownership is transferred.

6. Retention of Title
The goods remain our property until full payment has been made.

7. Warranty
All representations, images, information, dimensions, weights, and performance descriptions contained in the advertisements, appearances, and price lists of the provider are solely for informational purposes. If there is a defect for which warranty is due, the customer is entitled to the statutory warranty claim.

Continuous data communication via the internet cannot be guaranteed uninterrupted according to the current state of technology. The provider is not liable for the continuous availability of the online offer.

The customer's claims arising from the warranty require that, if the customer is a merchant, they have fulfilled their obligation to inspect and give notice of defects pursuant to § 377 of the German Commercial Code (HGB).

The limitation period for claims for delivered goods is two years from receipt, and if the customer is a merchant or entrepreneur, one year applies.

8. Limitation of Liability
The liability of the provider is otherwise governed by statutory provisions unless otherwise stated in these General Terms and Conditions of Business and Delivery. The provider is only liable for damages, regardless of the legal grounds, in cases of intent and gross negligence without limitation. Furthermore, the provider is liable for damages resulting from injury to life, body, or health without limitation in cases of simple negligence. In cases of simple negligence and the violation of a material contractual obligation (cardinal duty), the liability of the provider is limited to compensation for the foreseeable, typically occurring damage.

To the extent that the liability of the provider is excluded or limited in these General Terms and Conditions of Business and Delivery, this also applies to the personal liability of the employees, workers, staff, representatives, and vicarious agents of the provider.

The liability under the Product Liability Act remains unaffected by the above provisions.

9. Copyright and Trademark Rights
The customer will indemnify the provider from all claims and demands that arise due to the infringement of such third-party rights, provided that the customer is responsible for the breach of duty. The customer will reimburse the provider for all defense costs and other damages incurred.

10. Design Rights and Technical Deviations
The provider expressly reserves deviations in the fulfillment of the contract from the descriptions and information in the brochures, catalogs, and other written and electronic documents regarding material quality, color, weight, dimension, design, or similar characteristics, insofar as these are reasonable for the customer. Reasonable reasons for changes may arise from customary fluctuations and technical production processes.

11. Color Names, Size Information
The color names and size information used by the provider are chosen by the provider and/or the manufacturers and are not standardized. Therefore, there may be differences in color and size between different manufacturers and their products.

With regard to the colors depicted, it is expressly stated that the depiction of a color may vary from screen to screen. Therefore, the depiction of the color shown in the shop may not completely correspond to the color of the product. If larger quantities are ordered, it is advisable to order samples of the items for viewing.

Textile articles should be washed before first use. Textiles may contain production-related, harmless chemical residues that can react with body sweat during wear. This can cause discoloration of the textiles, which does not constitute a defect.

12. Jurisdiction
The place of performance for all deliveries is the registered office of the provider in Moers.

If the customer is a merchant within the meaning of the German Commercial Code (HGB), a legal entity under public law, or a special fund under public law, Moers is also the place of jurisdiction. In this case, the provider is also entitled to sue the customer at the customer's domicile court at the provider's choice. The same applies if the customer does not have a general place of jurisdiction in Germany, relocates their domicile or habitual residence abroad after conclusion of the contract, or their domicile or habitual residence is unknown at the time of filing the lawsuit.

The contract based on these General Terms and Conditions of Business and Delivery is governed exclusively by the law of the Federal Republic of Germany. The application of the UN Sales Convention is excluded. If the customer is a consumer within the meaning of § 13 of the German Civil Code (BGB) and has their habitual residence abroad, mandatory provisions of this state remain unaffected.

13. Severability Clause
Should individual provisions of these General Terms and Conditions of Business and Delivery be or become ineffective or contrary to statutory regulations, this shall not affect the contract in other respects.

 

Deviation of Printing and Sticker Results
When printing on polyester/nylon items, despite the use of "Block-Out / Bleed-Stop colors or films" by the provider, there may be a risk of sublimation (even afterwards). This means that the printing color may still change or discolor even after weeks. Liability in this regard is excluded.

Any residues of spray adhesive on the inside of the textile, as well as manufacturer-related slight discoloration on light textiles, which become visible during the drying process, must be accepted by the customer and are not a reason for complaint. These discolorations usually disappear after the first wash.

We reserve the right to make minor variations in the quality and delivery of the goods if they are unavoidable due to raw materials or technical reasons. If the complaint is justified, we will rectify the errors at our discretion through repair of the goods, replacement delivery, or credit note. Claims for rescission of the order or reduction of the price are excluded. Claims for damages, regardless of the legal basis, are also excluded. This also applies to consequential damages, especially personal injury, property damage, and operational disruptions. We do not accept liability for our advice. It does not release the customer from the duty of personal examination.

The washing instructions of the provider must be strictly followed!

The right of withdrawal does not apply to customized orders.

Withdrawal Policy including Withdrawal Form

(1) Consumers have a statutory right of withdrawal when concluding a distance selling transaction, about which the provider informs according to the statutory template below. Exceptions to the right of withdrawal are regulated in paragraph (2). A sample withdrawal form is provided in paragraph (3).

Withdrawal Policy

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, takes possession of the goods.

To exercise your right of withdrawal, you must inform us (Cimbom Streetwear, Mücahit Isleyen, Zum Schürmannsgraben 29, 47441 Moers, Telephone: +49 2841 4064864, Email: info@cimbom.store) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached sample withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal
If you withdraw from this contract, we will reimburse you for all payments received from you, including the delivery costs (except for the additional costs arising if you chose a different type of delivery than the standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your withdrawal from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

(2) The right of withdrawal does not apply to contracts for the delivery of customized products.

(3) The provider informs about the sample withdrawal form according to the statutory regulations as follows:

Sample Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and return it.)

— Cimbom Streetwear, Mücahit Isleyen, Zum Schürmannsgraben 29, 47441 Moers, Telephone: +49 2841 4064864, Email: info@cimbom.store

— I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/ provision of the following service (*)

— Ordered on (*)/received on (*)

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only if this form is notified on paper)

— Date

(*) Delete as appropriate.